Are you ready to embark on a career that’s as dynamic and diverse as the skies? Whether you’re rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success!
At Pacific Aviation, we’re looking for passionate, bilingual (English/Japanese) individuals to join our team as Airline Customer Service Agents at San Francisco International Airport (SFO). If you thrive in fast-paced, international environments and have a heart for delivering exceptional service, we want to hear from you!
As an Airline Customer Service Agent, you’ll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time. Your responsibilities will include:
You’re the perfect candidate if you:
Embrace Variety: You enjoy engaging with people from all walks of life and finding solutions to dynamic challenges.
For over 25 years, Pacific Aviation has been the trusted partner of the world’s leading airlines, delivering exceptional ground handling services at airports nationwide. Our team is our greatest asset, and we’re committed to fostering a culture of respect, diversity, and growth. When you join us, you’re not just starting a job—you’re joining a family that values your contributions and supports your aspirations.
If you’re ready to start an exciting journey with Pacific Aviation, apply today! Let’s make every passenger’s journey smooth and memorable together.
Bilingual proficiency in English and Japanese (spoken and written).
Strong communication skills, including active listening.
Customer service experience (preferred but not required).
Computer literacy with attention to detail and quick, accurate data entry.
Calmness and problem-solving skills in high-pressure situations.
Flexibility to work varying shifts, including early mornings, afternoons, evenings, nights, weekends, and holidays.
Physical stamina to stand for extended periods.
Legal authorization to work in the U.S.
Ability to pass a background check and drug test.
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