Job Description

About JobTrain

JobTrain is an organization on the move.  We are delivering best-in-class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.”

Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers.  We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients.  We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility. 

We are growing, and we need your help!

About the Department and Role

JobTrain seeks an experienced career coach to help build and run a new career coaching service for our Health Care Career Pathway alumni. The program will help them gain the skills and support they need to advance their careers and obtain economic mobility. Our alumni have successfully completed our 3 month training program and secured employment, often overcoming barriers along the way. Your job will be to work with them as they continue their education and/or further their careers. You will be expected to meet with alumni/students in person and virtually. You will report to the manager of career development.

This is a full-time hybrid position at our corporate headquarters in Menlo Park working 2 days in our offices and 3 days from home.   During the initial training period, this role may require more frequent in-office days.

Responsibilities:

• Program . You'll work closely with a cross functional team, including job counselors and the impact team, to build out a program that supports our alumni as they plan their careers. You'll be able to leverage our prototype research and findings about clients and their needs, work with topic specific consultants, and you'll have the opportunity to run micro-experiments within the program to test new services.
• Coaching . Provide 1 on 1 support for alumni, which includes helping them plan their career paths, providing local career resources and information about their chosen field, addressing personal and life factors, and helping them build their own networks. You'll also keep workers confident and accountable to their goals.
• Outcomes . Working closely with the Career Development team and other teams to measure outputs and outcomes to determine effectiveness of the program. Use outcomes from micro-experiments to improve the service.
• Codification . Work with the Manager of Career Development to document the process so that new team members can easily get up to speed.
• All interactions and client updates will be documented in Salesforce for proper data collection. 

Qualifications

We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below.  

Skills and Experience

• 3+ years of experience in career coaching or recruiting
• Have worked with similar clients, understand their motivation and barriers
• Excellent relationship management skills, comfortable in a mentoring or advising role
• Excellent communication skills
• Bring a set of career coaching tools and practices
• Great project management skills
• Great team player
• Basic administrative skills, familiarity with database platforms like Salesforce and spreadsheets
• Knowledge of the healthcare industry is a plus

Compensation and Benefits:

JobTrain offers a competitive salary, numerous health benefit plans and premium coverage of 90%, vision and dental, flex spending and HSA programs, 401K with a 5% match after joining, EAP and emergency services, vacation time, paid sick leave, retirement program employer match, long-term disability and life insurance.  We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.

The hiring pay range for this position is $31.21/hr - $35.68/hr

To Apply

Please apply on our website at . We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. 

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal-opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note:

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per USCIS Form I-9 instructions).  
• JobTrain will require the successful candidate to undergo a background check.

Please apply on our website at . We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. 

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note:

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).  
• JobTrain will require the successful candidate to undergo a background check.

Additional Information

We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note:

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.

Job Tags

Holiday work, Full time, Local area, Relocation,

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