Job Description

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

There’s no better place to ski and no better place to stay than The Sebastian – Vail. Vail’s premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Summary: 

We are seeking a dedicated and customer-focused AM Server to join our team. In this role, you will be responsible for serving food and beverages to guests while ensuring an exceptional dining experience. If you are passionate about hospitality, attentive to details, and have excellent communication skills, we want to hear from you!

Employment Type:  Full Time, Year-Round

Start Date:  ASAP

Pay Rate:  $13.65/hour + Tips

Schedule:  Flexible schedule. Must be able to work weekends, and holidays when needed.

Responsibilities:

• Greet guests and take their food and beverage orders.
• Respond to and resolve any special dietary requests.
• Serve food and beverages to guests in the order they were placed.
• Check guest identification to ensure they meet age requirements for alcohol purchases.
• Properly clean and set meeting rooms and banquet functions as per specifications.
• Ensure proper care and movement of all equipment such as tables and chairs.
• Perform basic cleaning tasks as needed or directed by the supervisor.
• Coordinate with kitchen and bar staff to ensure smooth operation and guest satisfaction.
• Observe guests, anticipate their needs, and ensure their satisfaction with the food, beverages, and service.
• Remove courses, replenish utensils, and refill glasses as needed.
• Adhere to grooming and appearance standards.
• Stock and maintain banquet area stock levels.
• Comply with all food and beverage regulations.
• Contribute to the team’s efficiency and effectiveness by offering suggestions and participating actively.
• Demonstrate courteous and cooperative behavior when interacting with guests and staff, promoting a harmonious workplace environment.

Education and Experience:

• High School Diploma/GED.
• One (1) year of food and beverage service experience, or an equivalent combination of education, training, and experience.

Required Knowledge and Skills:

• Knowledge of food and beverage products, menus, and promotions.
• Principles and practices of customer service.
• Correct business English, including spelling, grammar, and punctuation.
• Techniques for interacting with a variety of individuals from diverse backgrounds, in person and over the phone.
• Ability to focus on guests and provide quality customer service.
• Efficient and effective customer service skills.
• Maintaining appropriate inventory of supplies and materials.
• Effective oral and written communication.
• Organizing work, setting priorities, and meeting deadlines.

Our Benefits:

• Excellent opportunity to build a career, make good money, have fun, meet new people, and learn new skills.
• Merchant Ski Pass Program.
• Free onsite chef-prepared employee dining room with hot meals and salad bar.
• Free onsite shift parking.
• Discounted bus pass for Eagle County & Lake County routes.
• Up to 40% off discounted food & beverage, spa treatments, and retail.
• 401K with match.
• Paid sick leave for part-time and seasonal staff.
• Wellness bonus if worked through the next full season until ski area closing.

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