Job Description

Core Competencies and Skills

• Cisco Wireless Technologies: Deep understanding of Cisco Wireless LAN Controllers (WLCs) Access Points (APs) and associated technologies (e.g. RF management mobility security).
• Wireless Protocols: Proficiency in IEEE 802.11 standards (a/b/g/n/ac/ax) WiFi Alliance certifications (e.g. WiFi CERTIFIED) and their applications.
• Network Design and Implementation: Ability to design plan and implement complex wireless networks including site surveys RF planning and AP placement.
• Troubleshooting and Optimization: Expertise in diagnosing and resolving wireless network issues optimizing performance (e.g. RF interference channel utilization roaming) and ensuring high availability.
• Security: Knowledge of wireless security best practices including WPA/WPA2(3) encryption and guest access.
• Automation and Orchestration: Familiarity with network automation tools and orchestration platforms (e.g. Cisco DNA Center) for efficient network management.
• Documentation: Ability to create and maintain clear comprehensive documentation of network configurations processes and troubleshooting procedures.

Technical Skills and Certifications

• Cisco Certifications: CCNP Wireless or higher is preferred.
• Wireless Certifications: CWNP certifications (e.g. CWAP CWSP) are advantageous.
• Network Protocols: TCP/IP DNS DHCP RADIUS.
• Operating Systems: Proficiency in Windows macOS and Linux environments.
• Network Management Tools: Experience with network monitoring and management tools (e.g. Cisco Prime Infrastructure Wireshark).

Soft Skills

• ProblemSolving: Ability to analyze complex technical problems and develop effective solutions.
• Communication: Excellent verbal and written communication skills for interacting with technical and nontechnical stakeholders.
• Collaboration: Ability to work effectively in a team environment and collaborate with crossfunctional teams.
• Adaptability: Willingness to learn new technologies and adapt to changing requirements.

Specific Job Responsibilities (Additional to the provided overview)

• RF Planning: Conduct RF surveys analyze propagation models and optimize AP placement for optimal coverage and capacity.
• Mobility Management: Implement and troubleshoot mobility features (e.g. roaming load balancing) to ensure seamless user experience.
• Vendor Management: Coordinate with wireless vendors for hardware procurement support and maintenance.
• Security Compliance: Ensure adherence to industry standards and regulations (e.g. PCI DSS HIPAA) related to wireless security.

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