Job Description

JOB SUMMARY/PURPOSE

Delta Utilities is seeking a meticulous and dedicated claims processor to manage the data and documentation related to claims handled by Delta Utilities.

In this role, you will be responsible for inputting claims information, verifying claims details, and facilitating the handling and management of claims.

Our ideal candidate has excellent analytical skills, strong attention to detail, and a solid understanding of claims management.

Ultimately, the role of the claim’s processor is to ensure that claims are entered timely, handled efficiently and that payouts are fair and in accordance with company procedures.

This position can work onsite at any of our Southern Louisiana office locations.

JOB DUTIES/RESPONSIBILITIES

• Review and input claims received from claimants and company personnel
• Coordinate with Claims Manager and Third-Party Administrator to manage claims
• Communicate with Operations personnel to obtain additional details as needed
• Maintain accurate and up-to-date claim files
• Process approved claims for payment
• Any and all other claims related tasks as assigned by Claims Manager

MINIMUM REQUIREMENTS

Minimum education required of the position

• High school diploma or equivalent; bachelor’s degree in business or finance is a plus

Minimum experience required of the position

• Minimum of 5+ years' experience in natural gas utility. 

Minimum knowledge, skills and abilities required of the position

• Experience needed in SAP and Mobile Data software's is preferred
• Proficient in MS Excel handling Pivot Tables, reporting and data analytics
• Familiarity with Company operations and claims systems
• Strong understanding of operations policies and procedures
• Excellent data entry and data processing skills
• High attention to detail and analytical skills
• Ability to handle confidential and sensitive information

Any certificates, licenses, etc. required for the position

• None

About Delta Utilities

Delta Utilities is a leading natural gas utility with a focus on safe, dependable service to customers. Headquartered in New Orleans, Louisiana, the utility will serve nearly

600,000 customers and become one of the leading natural gas providers in Louisiana and Mississippi and among the top 40 providers in the United States.

In 2023, Entergy announced that it had entered into an agreement with Delta Utilities to sell its Louisiana gas distribution business. The natural gas utility currently serves more than 200,000 customers across East Baton Rouge and Orleans parishes. In February 2024, Delta Utilities entered into an agreement with CenterPoint Energy to acquire its Louisiana and Mississippi natural gas businesses, which currently serve approximately 381,000 customers. Once the transactions are complete, Entergy's Louisiana natural gas operations and CenterPoint Energy's Louisiana and Mississippi natural gas systems will be operated by Delta Utilities. Learn more:

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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