Job Description

Full job description

Overview

Marble Wellness is a multi-specialty mental health practice located in Ballwin, MO. We have an established business but are also undergoing major growth. Our team of incredible therapists and leaders is looking for a dynamic administrative assistant to join our team and help us continue to grow strategically and sustainably!

At Marble Wellness, we aim to provide an environment that supports and encourages work-life balance, mutual respect, collaboration, and trust.

​We are an Equal Opportunity Employer seeking to build an inclusive practice. We encourage applications from people of color, both men and women, foreign language speakers, and the LGBTQ community.

About the Role

We are seeking a Part-Time Administrative Assistant to work 20-25 hours per week. This is a hybrid position. This role will quickly grow into a FT role, at 32-40 hours per week, with benefits.

We are looking for an enthusiastic team player who exudes a positive attitude, who will act as a brand ambassador for our organization, and who displays a willingness to strive for excellence. The position offers an opportunity for a polished, intelligent, and poised individual to enjoy a busy role, while building experience toward a greater individual skill-set.

S/he must be able to strategically use talents and skills to exercise discretion, good judgment, and initiative. The ideal candidate will embrace this position as an opportunity to excel professionally and to contribute to a growing mental health company.

Responsibilities:

• Act as primary point of contact for new client inquiries, via phone and email; Complete phone screens and schedule new and existing therapy clients
• Enter data into Electronic Health Record accurately and thoroughly
• Contribute significantly to marketing tasks and workflow, including social media content creation; email newsletter; short-form video content; and other graphic design content as it relates to growth of the practice and our services
• Marketing tasks, such as email newsletter and print materials, as needed and assigned
• Assist with basic website edits on as-needed basis
• Order supplies for office, as needed
• Coordinate and participate in networking opportunities in the community
• Participate in team & supervision meetings, as scheduled
• Compliance with all HIPAA rules & regulations as it applies to the practice
• Manage special projects, as they arise

Qualifications:

• Proven experience as an Administrative Assistant or in a similar role OR background in crisis/hotline work setting
• Strong organizational skills with the ability to prioritize tasks effectively
• Proven track record of taking initiative that advances the role and the organization
• Excellent attention to detail and accuracy in all work performed
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite applications
• Experience with Canva, creating digital media assets
• Social Media savvy, with the ability to learn and develop additional platforms as needed
• Exceptional verbal and written communication skills
• Ability to handle confidential information with discretion
• Strong interpersonal skills with the ability to work well in a team environment
• Excellent phone etiquette and professional demeanor

Join Marble Wellness, a growing, dynamic practice where your skills in creative problem-solving, independence, and organization will enhance our efficiency and foster a warm, supportive atmosphere for clients and their families…and for our team. Be part of a collaborative team that values candor, accountability, and innovation as we expand together.

The ideal candidate will demonstrate the following qualities and core competencies from initial application interest through hiring and beyond.

CORE COMPETENCIES

Quality of Work

• Demonstrates competence and required job skills and knowledge. Understands duties and responsibilities, has necessary technical and computer skills, anticipates needs, does not wait to be told, etc. Delivers reliable results.
• Attentive to detail, work product is accurate, clear and consistent, committed to excellence, looks for improvements, monitors quality levels, etc.

Productivity

• Completes projects in a timely manner, meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, etc. Demonstrates rapid responsiveness.
• Work assignments are planned and organized. Prioritizes tasks, develops good work procedures, handles information flow, manages a fair workload, identifies natural areas for job growth.

Communication

• Communicates well both verbally and in writing, delivers clear, concise information, shares information and ideas with others, etc. Communicates proactively.
• Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, manages distractions and interruptions, solicits feedback, handles and responds to constructive criticism, etc.

Initiative

• Shows initiative, tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, etc.

Customer Focus/Teamwork

• Builds both internal and external customer confidence, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, ensures commitments to customers are met, etc.
• Meets all team deadlines and responsibilities, values others opinions, helps team leaders to meet goals, welcomes newcomers, promotes a team atmosphere, etc. Consistently demonstrates a can-do attitude.

To Apply

Please send a cover letter and resume to stephanie@marblewellness.com and danica@marblewellness.com in order to be considered for the position. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 25 per week

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Ballwin, MO 63011 (Required)

Ability to Relocate:

• Ballwin, MO 63011: Relocate before starting work (Required)

Work Location: Hybrid remote in Ballwin, MO 63011

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