Job Description
Title: Clinic Support Specialist
Job Category: Primary Care
Location: Muskogee, Ok
Position Type: Full-Time
Compensation: $18 – $21 Hourly (Based on Experience)
Triad Complete Healthcare Muskogee is looking for a compassionate, professional, and detail-oriented person to work as a Clinic Support Specialist. This role is essential in the daily operations and management of our clinic.
This position offers: Full benefits package
Competitive pay
PTO
Paid holidays
Roles and Responsibilities - Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff.
- Responds appropriately to all calls and takes correct action to arrange appointments and referrals, accurately completing all scheduling and encounter fields.
- Performs all patient intake functions with accurate demographic and note entry into the patient system.
- Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider.
- Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
- Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
- Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions.
- Held accountable for posted transactions.
- Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
- Handles confidential information appropriately.
- Preforms clinical duties
Qualifications - High School graduate or equivalent; associates degree or higher preferred.
- Ability to communicate professionally and effectively, both verbally and in writing.
- Previous background in clinical & administrative duties.
- Demonstrates excellent customer service skills.
- Ability to receive, comprehend, and follow verbal and written instructions.
- Ability to understand insurance benefits and perform basic mathematical tasks.
- Knowledge of medical terminology.
- Understand the ethics of confidentiality and HIPPA regulatory requirements.
- Ability to type at least 40WPM.
- Communication Skills
- Critical Thinking
- Compassion
- Proficient in basic computer skills
Job Tags
Hourly pay, Holiday work, Full time,