Job Description

Job Title: CPQ Program Manager

Location: Remote

Duration: 6 Months

Shift hours: Standard Shift

Your Responsibilities

• Drive CPQ vision by taking on global strategic projects from initiation to launch.
• Maintain a holistic view of all selling and business system processes to understand functional impacts from CPQ.
• Work with Deal Desk, Order Management, Integration team to identify to align with strategic initiatives defined by leadership.
• Continuous development of a collaborative team focused on enhancements to key business processes and tool challenges that will impact multiple functional areas such as Sales, Product, Operations, Legal, Pricing, Finance
• Recommend and drive solutions to increase sales productivity and overall tool scalability.
• Work as a trusted strategic business partner to GTM leaders.
• Build and maintain effective working partnerships by gaining consensus between cross-functional stakeholders.
• Collaborate closely with IT to drive, define and implement effective and efficient solutions to business challenges and opportunities.
• Identify capabilities in CPQ to bridge gaps in efficiency and productivity.
• Manage overly complex issues, as needed.
• Develop and maintain end-user training documents related to tools, processes, policies and programs.
• Participate in and drive CPQ design sessions.
• Facilitate effective training and adoption of processes, policies, programs to sales teams, sales operations and various other cross-functional teams.

Preferred Skills

• Salesforce.com Certified CPQ Specialist credential is highly desirable.
• 5+ years in Sales Operations, Business Operations or IT. Deep understanding of the lead-to-cash business process and supporting technologies is necessary.
• Salesforce and Salesforce CPQ experience is required.
• Understanding of Conga Contract Lifecyle Management tool
• 5+ years of defining CPQ strategy and roadmap. Firsthand experience in developing systems requirements, testing, training and defining support procedures.
• Experience managing at least three business transformation projects and experience in multiple full-lifecycle CPQ projects is required.
• Strong technical and non-technical project management skills, creative thinking and analytical ability
• Must be customer centric and have the people skills necessary to manage business and technology relationships.
• Ability to concurrently lead multiple projects and teams. Excels cross-functional collaboration at all levels.
• Strong oral and written communication skills, including presentation skills.
• Ability to communicate with technical and non-technical parties.
• A motivated initiative-taker who thrives on working in a complex and challenging environment.

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