Job Description
Pay: $21-$23
MUST HAVE EXPERIENCE PROCESSING CUSTOMER ORDERS FOR A MANUFACTURING COMPANY!!!
Duties of the position include but are not limited to:
Receive, process, and monitor progress of customer orders to align the overall business strategy of facility. Responsible for expediting order changes and negotiating with customers. Responsible for expediting flow of information regarding specifications, orders, and customer requirements to manufacturing. Build specifications, enter orders, and prepare cost for repeat and new items consistent with plant booking system. Maintain the integrity of the backlog system and on-time delivery. Apprise customers of order status as appropriate. Ensure accuracy of files by maintaining up-to-date specification file and price changes. Maintain price quote system credibility. Review support orders for completeness and accuracy; expedite flow of new information. Handle customer complaints and solicit feedback through customer satisfaction processes. Enhance customer relationships by maintaining specific call patterns and visiting customers. Communicate with the sales people on a regular basis regarding activities within their respective accounts. Track finished goods inventory where appropriate.
The following qualifications are required:
2 to 4 years customer service experience. Understanding of manufacturing capabilities, scheduling requirements, product knowledge, and truck utilization to respond to customer needs. Strong oral and written communication skills. Ability to handle telephone conversations, listening, and communicating. Personal computer experience using spreadsheets, database and word processing software, such as Microsoft Word, Access, Excel, and PowerPoint. Basic math skills Excellent time management and organizational skills. Able to remain flexible and adapt to the situation and provide their leadership or follow instructions and work independently. Enthusiastic, customer focused, self motivated, innovative and aggressive. Open minded; ability to work through change.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sanger,CA.
Application Deadline
This position is anticipated to close on May 14, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Job Tags
Temporary work, Flexible hours,
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