Customer Service Job at Join Our Team!, Groveland, CA

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  • Join Our Team!
  • Groveland, CA

Job Description

TL;DR - are you awesome? Do you like Pizza? Do you want to make decent money working with a fun staff while still getting the work done? Apply now!

Location - Groveland Pizza Factory - 18583 Main St Groveland Ca 95321

Job title

Staff/Customer Service

Description

We are looking for the right person to provide friendly, responsive service to create an exceptional experience for all of our guests. You will take orders and prepare all menu items. Cook and prepare a variety of food products including pizza, meats, vegetables, sauces, dough and other food products using a variety of equipment and utensils. 

Duties and responsibilities

  • Complete opening and closing checklists.
  • Prepare a variety of meats, poultry, vegetables and other food items for cooking in a variety of other kitchen equipment.
  • Understand and comply consistently with our standard portion sizes, cooking methods, quality standards and rules, policies and procedures.
  • Handle, store and rotate all products properly.
  • Maintain a clean and sanitary work and service area including tables, shelves, walls, oven, and refrigeration equipment.
  • Take food orders from guests; accurately enter orders in our point-of-sale system which relays orders to the kitchen.
  • Accept payment, process credit card charges or make change accurately.
  • Handle phone orders with professionalism and accurately collect information needed to complete order.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Attend all scheduled employee meetings and brings suggestions for improvement.
  • Promptly report safety, equipment and food quality problems to Manager.
  • Inform manager-on-duty immediately of product shortages.
  • Perform other related duties as assigned by the manager-on-duty

Qualifications & Requirements

  • No previous restaurant experience required.
  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  • Ability to follow all safety and sanitation procedures
  • Ability to work as a team and alone
  • Very good communication skills
  • Have exceptional grooming and hygiene habit

Working conditions

  • Must be able to work in hot conditions for extended periods of time (80-100 degrees)
  • Must be able to work in cold conditions for short periods of time (10-40 degrees)
  • Must be able to safely work around chemicals commonly used in restaurant and kitchen environments

Physical requirements

  • Must be able to stand for extended periods of time while working (2-6hours at a time)
  • Must be able to lift up to 50lbs
  • Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift.
  • Must be able to work around all common foods including but not limited to fruits, nuts, raw meats and shell fish that would commonly be found in a restaurant kitchen environment

We can't wait to hear from you!

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Job Tags

Immediate start, Shift work,

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