Job Description

Req ID: 313544

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital Site Reliability Engineer- REMOTE to join our team in Memphis, Tennessee (US-TN), United States (US).

Job Title: Digital Site Reliability Engineer

Location: Temporary Remote

Job Description:

We are seeking a highly skilled and experienced Reliability Engineer to join our team. The ideal candidate must have a strong background in technology, with specific expertise in Kubernetes, Gitlab, Dynatrace, GraphQL, Node, React  with a good understanding of CI/CD pipelines. The candidate must be comfortable with ambiguity, learning new things and have a perseverance similar to “if at first I don’t succeed, try and try again”

Responsibilities:

• Collaborate with cross-functional teams to develop and maintain release architectures and monitor frameworks.
• Provide system design consulting and critical support to the development team prior to program launch.
• Identify and solve sophisticated performance and scaling issues, working with engineers to avoid bottlenecks and meet traffic demands.
• Mentor and guide team members, helping them grow in their roles.
• Identify and implement automation and monitoring tools to improve the efficiency and effectiveness of SRE processes.
• Take ownership of any critical incidents and work towards timely resolution and prevention of future occurrences.

Requirements:

• Five (5) to Seven (7) years of professional experience in technology or a related field.
• Two (2) years of experience with Kubernetes/EKS
• Two (2) years of experience with CI/CD pipelines.
• Two (2) years of experience with a sophisticated observability platform including RUM and APM.

Good To Have Requirements

• Familiarity with reading and understanding JavaScript (Node.JS).
• Capabilities utilizing Dynatrace APM and RUM (other APM or RUM may be applicable) - Dynatrace Associate Certification is a plus.
• Intermediate to Advanced skills in BASH shell scripting, Python and Docker
• Intermediate skills with on-prem Gitlab CI pipeline creation, troubleshooting, and configuration of Gitlab CI.

Preferred Qualifications:

• Solve sophisticated performance and scaling issues, working with engineers to ensure that we avoid bottlenecks and meet traffic demands through organic growth and marketing events.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Communicate effectively with stakeholders, including management, to provide updates, recommendations, and solutions for any SRE-related issues.
• Excellent communication and collaboration skills.
• Experience with Kubernetes/EKS and pod life cycle management including readiness and liveness checks.
• Experience with building and supporting CI/CD pipelines and production releases.
• Working knowledge of complex CDN cached website architecture

Basic Qualifications

Minimum 5 years  Source Code Management (SCM) and DevOps-Containerization-EKS

Minimum 1 year Platform Administration-Monitoring-Dynatrace

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

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