Job Description
*Position: Director of Restaurant Operations**
**Location:** Hybrid Remote - Primarily Remote, with one in-office day per week (NY, NY)
**Reports To:** CEO
**Salary:** $70,000-$90,000/year + Performance Bonuses
**Employment Type:** Full-Time
**Why Work Here?**
Join a rapidly growing company where you'll work alongside our core management team in a fast-paced role with significant opportunities for growth.
**About Us:**
We are a dynamic private equity group focused on acquiring and growing businesses across various sectors, with a particular emphasis on the hospitality industry. Our mission is to create operational excellence, empower our teams, and drive profitability within our portfolio of thriving restaurant operations.
**Role Overview:**
We are seeking a motivated and experienced Director of Restaurant Operations to lead and scale our restaurant portfolio. In this role, you will oversee all restaurant operations, ensuring smooth transitions for acquisitions, driving efficiency, and fostering a culture of excellence across our locations.
**Key Responsibilities:**
**Operational Leadership**
- Oversee daily operations across all restaurant locations, ensuring they align with our standards and policies.
- Regularly evaluate day-to-day operations, identify areas for improvement, and implement effective solutions.
- Develop a unified system of operations, including standard operating procedures (SOPs), reporting protocols, and best practices for all locations.
- Lead the integration of newly acquired restaurants, overseeing system implementation and staff onboarding.
**Team Development**
- Provide leadership and support to General Managers (GMs), driving performance and accountability.
- Develop and implement training programs to ensure consistency and operational excellence throughout the team.
- Cultivate a positive and collaborative culture that reflects our values.
**Performance Management**
- Monitor key performance metrics such as labor costs, food costs, and customer satisfaction to identify improvement opportunities.
- Collaborate with the accounting team to manage operational expenses and meet profitability targets.
- Ensure GMs submit weekly reports for actionable insights and provide regular updates to leadership on operational performance.
**Travel and Onsite Oversight**
- Conduct regular site visits to restaurant locations to assess operations, employee performance, and customer experiences.
- Address operational challenges and implement process improvements during site visits.
**Process Optimization**
- Design and implement SOPs to ensure consistency and efficiency across the portfolio.
- Identify inefficiencies and develop strategies to reduce costs while enhancing performance.
**Qualifications:**
**Required:**
- 5+ years of experience in restaurant or hospitality operations, including oversight of multiple locations.
- Proven ability to lead teams, develop talent, and perform under pressure.
- Expertise in restaurant workflows, financial management, and operational tools (e.g., Clover POS, 7shifts, QuickBooks, Gusto).
- Strong organizational and problem-solving skills with the capacity to multitask and prioritize effectively.
- Willingness to travel (20-30%) for site visits and operational oversight.
**Preferred:**
- Experience with restaurant acquisitions or integration is a strong plus.
- Familiarity with process improvement frameworks and project management tools.
**Compensation and Benefits:**
- Salary: $70,000-$90,000/year, based on experience and qualifications.
- Performance Bonuses: Up to 15% of annual salary, linked to key performance indicators.
- Comprehensive health insurance, travel reimbursements, and professional development opportunities.
- Growth Potential: Opportunities for advancement to VP of Operations as our hospitality division continues to scale.
**How to Apply:**
If you are excited about the chance to make a significant impact within a growing organization, please submit your resume and a brief cover letter outlining your experience and why you are the perfect fit for this role.
**Why Join Us?**
- Be part of a fast-growing, entrepreneurial team that makes a tangible impact.
- Engage with diverse projects and enjoy advancements as we scale.
- Experience a collaborative and supportive work culture that emphasizes results and growth.
- Competitive compensation and performance-based incentives await you!
Employment Type: Full-Time
Salary: $ 60,000.00 80,000.00 Per Year
Job Tags
Full time, Remote job, 1 day per week,