Job Description
This role is so much fun! Daily, you’ll have the opportunity to train new dogs -- from puppy age to dogs who need some more reminders. You’ll ask their parents about goals and what they want to solve. You’ll spend time playing detective -- observing behaviors of your new friend and solving the mysteries of how to train them best. Eventually, you’ll use the resources we’ve already built to craft a plan for how to train that dog and solve their parent’s concerns. Don’t forget -- sometimes you’ll have to train the parents too. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and offer tips and tricks to solve. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Qualifications For This Position:
~ Knowledge of Operant and Classical Conditioning as it pertains to training dogs preferred.
~1-2 years of experience in training animals or equivalent education is preferred.
~ Knowledge and understanding of dogs, dog behavior, and individual breed characteristics
~ CCPDT Certification or the ability to obtain certification within one year of employment.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Responsibilities:
Training with assigned dogs daily
Prepare training plans to assist clients with behavior modification of pets
Meet with clients on arrival and departure of pet to discuss training expectations and progress
Provide enrichment to training dogs
Document and be able to explain in detail the dog’s behavior and training status for each training session. This is done in-person, through email and video.
Adhere to LIMA (least intrusive, minimally aversive) training standards in all interactions and training exercises. Exclusive use of positive reinforcement training methods through classical and operant conditioning.
Run preset class curriculum or develop class curriculum, where applicable
Maintain highest standards of education in dog training
Conduct group classes
Conduct private lessons
Assist with additional training sessions as needed, including virtual training when asked
Consult with other departments
Grow business by making recommendations to current Pet Parents.
Create content (photos, videos) for social media posting.
All of the staff at Pompano Pet Lodge are fully trained to complete all of their job responsibilities with safety and accuracy. More importantly, however, is their love of animals. Loving and caring for the animals here just as if they are your own is a prerequisite for working here. Our guests are treated as family. Every animal under our care becomes part of the Pompano Pet Resort family, and that is why they never want to leave.
Job Tags
Holiday work, Full time, Local area, Remote job, Flexible hours,
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