About Badlands National Park:
Known as South Dakota’s hidden treasure, Badlands National Park is located in the southwestern part of the state. This region of land is sharply eroded buttes, pinnacles, & spires are blended with the largest protected mixed grass prairie in the United States. Aramark operates Cedar Pass Lodge & Restaurant to offer our guests cozy accommodations & regionally sourced dishes. Activities include hiking, wildlife viewing, photography, camping, & stargazing.
The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Position Type : Seasonal
Season Dates : Early April - Late October 2025
Housing : Employee housing is available
• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail
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