| Department: | Field - 2MT |
| Location: | San Jose, CA |
About the Position:
The Clinical Nurse Educator (CNE) will proactively introduce and schedule trainings, utilize professional skills and clinical experience to train patients, caregivers, and healthcare professionals on prescribed therapy for patients with ALS. The educator will provide ongoing patient support to the patient and their caregiver/support network. The CNE will engage and communicate effectively with all VMS stakeholders to ensure successful patient outcomes.
Essential Functions:
Responsible for training on pre-approved curriculum to a variety of audiences including, but not limited to patients, caregivers, physicians and office staff using virtual platforms
Understand and encourage patient initiation and support processes and strategies that instill patient confidence to help patients stay on prescribed therapy and participate in ongoing support programs that are aligned with patient goals
Work with caregiver/advocate to provide emotional reinforcement and reduce uncertainty of providing support to a patient with ALS
Explain prescribed treatment, identify and recommend patient/caregiver resources that could include support groups and online communities using pre-approved materials
Build relationships with healthcare providers, office staff, local nurse educators, and VMS corporate stakeholders
Work in cooperation with client by utilizing approved marketing and educational materials designed for a respective audience in an assigned territory.
Advise on industry insights and innovative approaches to training curriculum
Ensure all activities are conducted in a manner that is compliant with all VMS, client, and industry mandated rules and regulations
Perform other duties as assigned
Required Skills and/or Education Experience:
Licensed healthcare professional (minimum RN) with background in chronic conditions, neurological conditions, and/or movement disorders (ex: Multiple Sclerosis, Parkinson’s Disease, ALS, Alzheimer’s)
Patient education experience
Compassion, high emotional intelligence and a passion to be a patient advocate
Desire to self-manage assigned territory; strong goal/metric orientation and a bias for action; comfortable devising a plan to generate activities
Strong communication and written skills to a variety of audiences
Proven adaptability to changing business demands and problem solving in a fast paced environment
Competent and comfortable utilizing technology, including tablets, projectors, etc. for virtual patient teaches
Intermediate knowledge of Microsoft Office products
Experience working for or contracting with pharmaceutical preferred
Eligible to participate in federal healthcare programs or in federal procurement or non-procurement programs
Additional Requirements:
Potential travel in assigned territory, including overnight (2-3 nights)
Must maintain a valid driver’s license
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