Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
Need a new job? I"ve got great news for you. I have a Lab Assistant (Entry-level) position available north of Crooksville, Ohio! Details- Full-time- Evening or Night Shift- Opportunities for growth- Full, comprehensive benefits package (PTO, health insurance, life insurance...
...to the extent that those laws apply to the opportunity. Job Responsibilities Monitors the activities of employees in the Amtrak railyard and/or Amtrak station ensuring compliance of all Business Processes and Safety Regulations. Monitors the activities...
...Spine & Sport Physical Therapy is looking for Physical Therapy Techs and Athletic Trainers to join our growing company in South Oxnard, CA. Physical Therapy Techs and Athletic Trainers of all levels of experience are encouraged to apply. Pay: $18-20/hr based on...
...Pay: Substance Abuse Counselor I (Intern): $19.00 per hour Substance Abuse Counselor I (Licensed): $21.00 per hour Schedule: Full-Time Benefit package includes: ~ Medical, vision, and prescription drug benefits ~ Dental benefits ~ Life insurance...
Full-Time Female Caregiver Needed in Mount Prospect, Illinois | $18.00 Per Hour | Weekly Pay Amada Senior Care Barrington is a dedicated home care agency providing compassionate and professional care to clients in their own homes. We specialize in delivering high-quality...