Job Description

Overview:


TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world.



Job Title: Housing Support Officer
Location: Wallfields, Peg Lane, SG13 8EQ
Job Type: 6 Months

Work Type: Hybrid (2-3 times per week)


Job Description :

We are seeking a dedicated Housing Support Officer to provide housing advice and assistance to customers in accordance with current legislation and council policies. The role involves preventing homelessness by offering guidance, mediation, and support, ensuring individuals receive the necessary assistance to secure and sustain accommodation.

Key Responsibilities:

• Provide professional, sensitive, and confidential housing advice and assistance to customers.
• Support the council's prevention and relief duties under the Housing Act 1996 (as amended by the HRA 2017).
• Engage in effective partnership working , negotiation, and mediation to prevent homelessness.
• Assist clients with applications to the Housing Register, Rent Deposit Scheme, referrals, and Medical Assessment forms .
• Act as a triage officer , giving initial housing advice and booking homeless appointments for Housing Options Officers.
• Function as a support officer to caseworkers assisting individuals who approach the service for housing support.
• Regularly review applicants' Personalised Housing Plans (PHPs) and help them find alternative accommodation.
• Stay updated on housing legislation, case law, government guidance, and best practices related to Parts VI & VII of the Housing Act 1996.

Supporting Documents on Offer Acceptance

• 2 Years of References/Work History

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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