Job Description

Job Description and Duties

Most positions at CDCR Enterprise Information Services are eligible for telework. This position is primarily telework and may require in-person attendance when requested.

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

The incumbent will function under the general direction of the Information Technology Manager II (ITM II), Infrastructure Services Section, Enterprise Information Services.   The incumbent will be responsible for managing and overseeing the overall network architectural design and engineering of the California Department of Corrections and Rehabilitation (CDCR) Wide area (WAN) and Local Area networks (LAN). The incumbent is responsible for the acquisition, implementation, security and maintenance and support of CDCR’s IT WAN/LAN infrastructure to support and advance CDCR business programs (both current and future). The ITM I will provide direction and leadership on Information Technology (IT) solutions in an effort to meet CDCR’s strategic business objectives.  The incumbent is required to demonstrate expertise in the areas of staff direction, team building and motivation, financial control, and achieving service delivery targets for quality and timeliness.  The ITM I directly manages specialists and consultants by providing them with strategic and operational technical direction.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 2523.

CDCR employees are encouraged to use their existing CDCR email address on their application.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

This position is eligible for a hybrid telework scheduled for employee who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

You will find additional information about the job in the .

Working Conditions

The main EIS location is in a park-like campus setting across from the Folsom Lake auto dealerships in Rancho Cordova, close to US Highway 50 and the Hazel light rail station. We are minutes from historic Sutter Street, the Folsom Premium Outlets, and many dining establishments.

*Free parking at this location.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at  NACES | National Association of Credential Evaluation Services .

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to 

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess excellent interpersonal and customer service skills.
• Ability to communicate effectively in person and electronically with departmental users.
• Ability to establish and maintain effective working relationships with others.
• Ability to adapt to changes in priorities, work assignments, and other interactions.
• Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes.
• Possess well-developed verbal and written communication skills.
• Ability to provide outstanding customer service.
• Possess good analytical skills.
• Ability to be dependable, accurate, and team oriented.
• Knowledge and experience with Aruba/HP Procurve switches.  
• Knowledge and experience with Aruba-OS CX.  
• Experience creating and using Python scripts.  
• Experience with Zscaler proxy systems.  
• Familiarity with managed data centers.  
• Experience with F5 LTM/GTM/APM.
• Knowledge of Aruba Wireless.  
• Knowledge and experience with Cisco Wireless.  
• Experience creating wireless site surveys using Ekahau site survey software.
• Experience with Juniper SRX Firewalls.
• Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website,  , and the CalPERS website,

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at 

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at 

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at 

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

**SOQ REQUIRED**

In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions. Each page must include your name and JC number in the upper right hand corner.

Respond to the following questions:

1. Explain your experience as it relates to the duty statement? 
2. List any networking related professional certifications (CCNA, CCNP, JNCP, F5-CTS, etc.) you have earned, and if they are current or expired?
3. Describe your experience as the lead for a technical project; include the outcome of that project (On time, Under budget, completed successfully, etc.)?
4. Explain how you utilized a new technical system or idea, and how you became proficient in its administration/deployment?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit: 

Job Tags

Permanent employment, Full time, Work experience placement, Local area, Remote job,

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