at Pearl Interactive Network in Dover, Delaware, United States
Pearl Interactive Network is seeking Full-Time Remote IT Help Desk Specialists.
Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist users by researching technical issues, exploring answers, and providing information and alternative solutions.
Why choose Pearl Interactive Network?
Join Our Team and embrace the winning Pearl Culture which promotes our employee’s desires and efforts to serve our consumers, clients, and community. Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what make Pearl, the employer of choice. We take pride in our hiring preference for individuals living in economically challenged areas, persons with disabilities, military spouses, and Veterans.
Pearl offers Competitive Compensation and Benefits to include:
+ Rate: $19 per hour + an additional $4.54 per hour toward Health and Wellness Benefits.
+ Medical, Dental, Vision, and Life Insurance
+ Paid time off, Paid holidays
+ 401K eligibility
+ Ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.
Operating Hours: 24/7/365 Operations
Location(s): Bossier City, LA or Barbourville, KY or El Paso, TX
Technical Equipment, and Remote Office Requirements:
1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.cloudflare.com to verify before you apply.
2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
3. Private and secure workspace within your home. Away from noise and distractions.
4. Computer equipment, monitor, and headset provided.
Job Duties:
+ Respond to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information.
+ Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved.
+ Utilize troubleshooting techniques to resolve hardware, software, and network issues.
+ Document incident status and solutions in incident database tools.
+ Diagnose, identify, isolate, and analyze problems utilizing historical database records.
+ Adhere to established levels of service.
+ Stic
To view full details and how to apply, please login or create a Job Seeker account...Were seeking a Board Certified Behavioral Analyst looking for an opportunity to gain hands-on experience in a unique setting. This is an... ...Full-Time - Hybrid Qualifications :~ Graduate from a BCBA program~ Current license as a Board Certified Behavior Analyst...
...Drake Cooper is on the lookout for a bold, forward-looking Integrated Producer to join our team. What Youll Do: As an Integrated Producer, youll wear both agency and line producer hatsoverseeing projects from concept to final delivery. Youll work hand-in-hand...
...A leading investment banking firm in Boston seeks an Associate to work closely with senior team members. This role involves analyzing companies, building financial models, drafting proposal materials, and managing due diligence. Ideal candidates have 2-4 years of investment...
...Department Details Join our team as a PRN LPN! - $28+ per hour, depending on... ...in establishing and maintaining effective working relationships with resident, health care... ...time off package to maintain a healthy home-work balance. For more information about Total...
...Job Title: Recreation Summer Worker We are seeking Recreation Summer Workers to join our team for the upcoming summer season. This role provides a fantastic opportunity to engage with community members, lead recreational camp activities, and gain valuable experience...