Jaguar Land Rover Cape Fear Service Advisor Job at AUDI JLR LOTUS BMW MOTO, Wilmington, NC

Wlk2UE5xaThCNGVkbzJEaGxmM0VuL2dKakE9PQ==
  • AUDI JLR LOTUS BMW MOTO
  • Wilmington, NC

Job Description

SERVICE ADVISOR

As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits
  • Health, dental, vision insurance
  • 401k match
  • Paid time off
  • Growth opportunities
  • Paid holidays
  • Close to the beach
  • Competitive pay
  • Employee discount program
Responsibilities
  • Making appointments, processing repair orders, quotes and invoices
  • Providing customer support via phone and face-to-face at the dealership
  • Qualifying customer problems and logging them for technicians to review
  • Ensuring customer approval for all remedial work to be carried out
  • Promoting our range of vehicle parts and accessories
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
Qualifications
  • Prior experience as a service advisor or service writer required
  • Candidates MUST possess above-average phone and communication skills
  • Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services
  • Excellent follow-up and follow-through skills to ensure client satisfaction
  • Must have the ability to communicate technical information in non-technical terms to clients
  • Ability to evolve and adapt to changing business needs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Foundever

Customer Service Associate - Healthcare (Orem, Utah, US) Job at Foundever

 ...Customer Service Associate - Healthcare (Orem, Utah, US) A fantastic opportunity Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Job Overview As a Customer Service Representative, you'll support a well-known... 

The JMOD Group

Dedicated CDL-A Truck Driver - Local Job at The JMOD Group

 ...Details ~ Drivers on this account should be home daily ~$1100-1200 Weekly Pay Average ~ This account runs night shifts...  ...Drivers must be able to pass DOT drug test There is no CDL-A driving experience needed Benefits: ~ Competitive weekly pay and... 

CRH

Ground/Maintenance Person Job at CRH

 ...aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama. Position Overview The Plant Maintenance position will be responsible for daily maintenance and repair of the plant as well as other miscellaneous work that needs to be... 

Big Mamma

Head of people USA Job at Big Mamma

 ...positions. Build partnerships with culinary schools, hospitality associations, and networks. Manage candidate pipeline and hiring coordination. Ensure compliant recruitment documentation and employment contracts. Align tools and reporting with... 

Seva Hospitality

Marriott Hotel General Manager Job at Seva Hospitality

 ...company. Job Description At SpringHill Suites by Marriott , were committed to making travel an elevated experience. We...  ..., Vision, and a rewarding bonus structure. Upon opening the hotel, as a General Manager you will: Oversee all aspects of operations...