Job Description

LDRM is joint venture between two companies, DTSV and Lockwood Hills, a subsidiary of Akima. At LDRM, we streamline the review, validation, compliance, and submission of virtually any government-specific system application that enables our customers to achieve predictably lower costs, greater information security, leaner operations, and more effective digital government. LDRM specializes in background investigation support, records management, business automation and optimization, and administrative support. If you would like more information regarding LDRM please go to:

LDRM is looking for a Training Manager to perform the following.

Summary:

The Training Manager is accountable for scheduling, facilitating, and coordinating activities associated with executing all training and certification efforts for contract staff. The Training Manager reports directly to the Change Manager. Will also work collaboratively with the Operations Manager, Assistant Operation Managers, and HR/Recruiting Team. In addition to any Government-required training, the Training Manager identifies skills gaps and enhancements to promote efficient and optimal operations, on-boarding, cross-training, and other needs arising from new Government and Company policies, security protocols, IT systems, or other changes that affect the operations.

Responsibilities:

• Maintain the organization's Training Plan
• Maintain Training Tracker to allow trained staff to be easily identified for resource efficiency
• Maintain a current collection of internal and external training resources
• Prepare training reports and individual training records as required/requested
• Coordinate and evaluate external training programs and/or conferences
• Review and evaluate vendor-produced training programs and facilitate program delivery
• Conduct training needs assessments and respond to training requests identified by managers and/or the customer
• Determine staff skill levels and training needs using various methods: review of quality assurance data, needs assessment surveys, participant course evaluations, employee feedback, management feedback
• Develop basic components of instructional design: sequencing and clustering of learning events and objectives, task learning relationships, training materials and performance measures
• Implement supplementary training solutions such as role play scenarios or shadowing
• Prepare and create audio visual materials, manuals, handbooks, job aids, and other training materials as needed
• Analyze participation response, developing findings and making recommendations for training program improvement using proven methods to review training outputs and plan best approach for next steps in trainee development
• Plan and conduct validity and reliability studies to detect trends or weak areas making recommendations for necessary changes in training program
• Coordinate and develop the New Employee Orientation program, providing updates and refresher training as program changes are implemented
• Engage in classroom training delivery, both virtual & onsite, as required to ensure overall training team success
• Monitor Training Specialists during training delivery, providing feedback to identify strengths as well as areas of opportunity

Minimum Qualifications:

• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent written and oral communication skills to draft effective analytical memoranda, reports, presentations, communicate with stakeholders, to disseminate training and information to a wide audience
• Engage on a managerial level with Training Specialist staff, LDRM Senior Management, and the customer
• Attention to detail to successfully analyze and evaluate trends and maintain detailed records
• Demonstrated ability to identify areas for improvement
• Ability to choose between varying methods and procedures to process complex cases and provide guidance
• Strong computer and organizational skills
• Demonstrated ability to work independently and as a member of the team to effectively interact with personnel at all levels
• U.S. citizenship
• Ability to obtain and maintain a SECRET level security clearance

Desired Qualifications:

• Experiencing managing Training requirements on a government contract or program
• Bachelor's degree in relevant field
• Experience with Learning management systems (LMS)
• Experience with web-based training delivery
• Experience with authoring tools for web-based instructional design (e.g. Captivate, Storyline 360, etc.)
• Experience with training vendors and review of vendor products/services

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