Job Description

Full job description

APPLICATION DEADLINE: 07/31/2024

TO APPLY FOR THIS POSITION, YOU MUST COMPLETE CAL VOICES' ONLINE JOB APPLICATION.

CLICK HERE OR PASTE THE LINK BELOW INTO YOUR WEB BROWSER TO ACCESS THE APPLICATION.

YOU WILL NEED THE JOB DESCRIPTION FOR THIS POSITION TO COMPLETE PARTS OF THE ONLINE APPLICATION. CLICK HERE OR PASTE THE LINK BELOW TO DOWNLOAD THE JOB DESCRIPTION.

Placer Lead Family Advocate Job Description

PLEASE CAREFULLY READ AND FOLLOW THE APPLICATION INSTRUCTIONS AT THE END OF THIS JOB ANNOUNCEMENT. INDIVIDUALS WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE INTERVIEWED.

POSITION OVERVIEW

The Lead Family Advocate reports to the Program Manager and serves as a senior team member, providing direct support to parents/primary caretakers and peer staff. This position requires strong leadership and administrative skills, as well as an in-depth knowledge of all systems and services offered to families by Placer County’s Children’s System of Care (CSOC) and Adult System of Care (ASOC). The Lead Family Advocate delivers direct peer support, resources, and guidance to parents/primary caretakers navigating system services and provides parent/primary caretaker perspective while serving as a core member of select multidisciplinary teams within Placer County’s Children’s and Adult Systems of Care. This position works collaboratively with representatives from adult and children’s behavioral and mental health, child welfare, juvenile probation, and education to offer comprehensive support for families of children and youth with severe behavioral, emotional, or mental health disorders. Under the guidance of the Program Manager, the Lead Family Advocate uses their expansive experience and knowledge to support the administrative, program, and peer staff needs to ensure the smooth delivery of Cal Voices’ contracted peer support services in Placer County. Reliability, accuracy, maturity, critical thinking, sound independent judgment, and a strong work ethic are required at all times. This is a fast-paced work environment where new tasks unexpectedly arise and priorities frequently shift, so advanced organizational skills, personal flexibility, and internal motivation are essential. This position must maintain Medi-Cal Peer Support Specialist Certification, and Parent, Caregiver, and Family Member specialization.

Cal Voices is a peer-run, grassroots behavioral health advocacy agency. As such, this position must be held by someone with personal lived experience as the parent/primary caretaker of a youth, or child with complex behavioral health needs. The person in this position must be familiar with California’s Public Behavioral Health System (PBHS), the Children’s System of Care (including children’s behavioral health services, the child welfare/foster care system, and the juvenile justice system), Adult System of Care (including accessing behavioral health services for adults), self-help and resiliency principles, and fundamental principles of peer support and family advocacy. Qualified individuals who are the parent/primary caretaker of a youth who has received public behavioral health services in any California county, are bilingual/bicultural, or identify as members of traditionally underserved populations (BIPOC, LGBTQ+, veterans, immigrants/refugees, former foster youth, experience with houselessness or justice system involvement, etc.) are strongly desired. Fluency in Spanish or another threshold language is also desired.

MINIMUM QUALIFICATIONS

• Personal Lived Experience
  • As the parent or primary caregiver of a child or youth with complex behavioral health needs
• Education and Work Experience
  • A high school diploma or equivalent

• Professional Credentials (A + B )[1]
  • A. Medi-Cal Peer Support Specialist (MPSS) Certification (that is current and in good standing with no record of professional discipline), with a Parent, Caregiver, and Family Member specialization; and
  • B. At least three consecutive years of professional experience as a Family Advocate working in the Children’s System of Care in any California county or directly managing program operations, contracts, and staff in the mental health field

• A current and valid Class “C” California Driver License
• Immediate access to reliable personal transportation throughout the workday
• Auto insurance coverage that meets the minimum legal requirements in California
• Ability to perform all of the Job Duties for this position, with or without a reasonable accommodation
• Possession of the Required Knowledge, Skills, and Abilities for this position
• Ability to meet all of the Physical and Mental Requirements for this position
• Ability to pass a criminal background screening, if offered this position

[1] Applicants who do not already possess these credentials must acquire them within 90 days of their hire date.

DOWNLOAD THE JOB DESCRIPTION HERE OR PASTE THE LINK BELOW TO VIEW THE JOB DUTIES AND REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION, YOU WILL NEED THE JOB DESCRIPTION TO COMPLETE PARTS OF THE ONLINE APPLICATION.

Placer Lead Family Advocate Job Description

PHYSICAL AND MENTAL REQUIREMENTS

The frequencies listed below are based on estimated annual averages. Actual frequencies may vary.

Regularly: daily/ongoing; Often: 1-2 times/week; Occasionally: 1-2 times/month; Rarely: 1-2 times/year

The person in this position is required to:

• Regularly perform all Job Duties for this position, with or without a reasonable accommodation
• Regularly apply the Required Knowledge, Skills, and Abilities for this position
• Regularly work 7.5 hours per day and 37.5 hours per week, Monday-Friday during business hours
• Regularly work onsite/in-person as required by agency policies and program needs
• Occasionally work additional hours during evenings and/or weekends, as necessary to meet deadlines
• Often attend meetings and workshops held both virtually and in-person
• Often drive to/from various locations in Placer County
• Occasionally attend trainings, conferences, and events in/around Placer County
• Occasionally conduct outreach, engagement, and public speaking activities
• Rarely travel to distant locations within California and out-of-state
• Rarely stay out-of-town overnight
• Regularly use a computer, the internet, electronic equipment, and digital devices
• Regularly perform substantial typing
• Regularly sit or remain stationary for most of the workday
• Regularly write notes or otherwise document and organize important information
• Regularly communicate clearly and effectively with others, both orally and in writing
• Regularly read, analyze, summarize, and organize complex data, ideas, and information
• Regularly explain complicated concepts to individuals with varied levels of education and understanding
• Regularly perform basic math calculations (counting, adding, subtracting, multiplying, dividing, averaging)
• Regularly manage distractions and interruptions; maintain focus and productivity throughout the workday
• Regularly plan, execute, delegate, and oversee activities involving multiple steps and tasks
• Regularly make decisions, exercise independent judgment, engage in critical thinking, and perform ongoing problem-solving
• Regularly maintain resilience and utilize effective coping techniques in response to work-related stressors
• Regularly regulate emotional responses, especially when dealing with others’ challenging behaviors
• Regularly address and resolve issues, problems, and challenges as soon as they arise

COMPENSATION AND BENEFITS

Disclaimers: Employment at Cal Voices is strictly at-will. Position sustainability relies on the continuity of existing contracts and funding levels. Although not guaranteed, future pay increases may be given based on revenue growth, demonstrated skills, quality of work performance, and/or value of the employee's contributions to the agency.

• Starting Compensation: $27.18 per hour
• Benefits: This position is eligible for employer-paid medical (up to 95%), dental (100%), vision (100%), and life insurance (100% of $50,000 policy) plans. Eligible employees may purchase family/dependent health benefits and additional life insurance through these plans. Optional benefits include voluntary participation in Cal Voices' 403(b) retirement plan, pre-tax health and dependent care accounts, long term disability plan, and more.
• Paid Time Off: Up to 20 days per year
• Paid Holidays: Up to 13 days per year

APPLICATION INSTRUCTIONS ( PLEASE READ CAREFULLY )

• You must complete Cal Voices’ online application. Submitting your name and contact information in response to this job announcement is not sufficient. We will not consider resumes or other application materials by email, fax, mail, in-person, or any other method outside of our online application. The link to the online application is provided in this job announcement.
• Do your homework. We want to hire the right person, not a warm body. Do not apply if you do not meet all of the Minimum Qualifications for this position. Learn about Cal Voices, who we are, and what we do before you apply. Check out our website ( and to read about our programs, values, and governing philosophies. Your application will reveal your level of interest in this position and desire to work at Cal Voices.
• Be prepared. A link to the job description is provided in this job announcement. Download the job description for this position and read it thoroughly to confirm this opportunity is right for you. Keep a copy of it with you when completing the online application, as several questions will ask you to respond to specific information in the job description. You must upload an electronic copy of your resume in the online application. A separate cover letter is not required or desired. The online application asks you to provide the names and contact information for two professional references, so make sure this information is up-to-date and ready to go.
• Take your time. The online application may take up to 30 minutes to complete, as it replaces the need for a cover letter and screening interview. You can save your progress at any time and return later to complete your application before the deadline. When reviewing your application, we will consider how your responses reflect your qualities as a potential employee. Your ability to follow instructions and pay attention to detail, as well as demonstrate your thoughtfulness, thoroughness, accuracy, spelling, and grammar all matter. Slow down and make your responses count.

If you have any questions about this position, please contact:

Contact Person: Shanti Heindl, Program Manager

Email/Phone: NC_sheindl@placer.ca.gov / 916-300-4042

Email Subject Line: Lead Family Advocate Position

APPLICATION LINK:

Job Tags

Hourly pay, Holiday work, Full time, Work experience placement, Immediate start, Trial period, Shift work, Night shift, Weekend work, Afternoon shift, Monday to Friday,

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