Live Chat Representative (Remote/Home) Job at Highlander Contracting, Raleigh, NC

WUl5RE42cXdBSXFjb1c3a25QVE9uZkFKalE9PQ==
  • Highlander Contracting
  • Raleigh, NC

Job Description

We are seeking a proactive and customer-focused Live Chat Representative to join our team at Highlander Contracting Company. This role is essential for providing timely and effective support to our customers through live chat interactions, ensuring a positive experience and resolution of inquiries.

Responsibilities

  • Engage with customers via live chat to address inquiries, provide information, and resolve issues efficiently.
  • Maintain a high level of professionalism and courtesy in all interactions.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Stay informed about company products and services to provide accurate information to customers.
  • Monitor chat metrics and strive to meet performance targets.

Qualifications

  • High school diploma or equivalent.
  • Strong written communication skills with attention to detail.
  • Experience in customer service or support roles, preferably in a remote setting.
  • Ability to handle multiple chats and prioritize effectively.
  • Proficient in using live chat software and other relevant tools.
  • Ability to work independently and as part of a team.

If you are committed to delivering exceptional customer support and possess a strong work ethic, we invite you to consider this opportunity to join Highlander Contracting Company as a Live Chat Representative.

Job Tags

Similar Jobs

Domino's Franchise

Part Time Delivery Driver Job at Domino's Franchise

 ...professional company, striving to be number one in carryout, delivery, customer service, sales... everything! While the entire...  ...doorsteps. For this role specifically, we are looking for part-time drivers who mostly work during our busiest hours, around dinner time... 

KBR

Associate Aerospace Engineer Job at KBR

 ...Title: Associate Aerospace Engineer Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS) division delivers mission engineering solutions for critical U.S. Army programs, specializing in aviation and ground systems, integrated air and missile defense... 

IQVIA

Virtual Medical Biller/Coder - Patient Support Claims Processing Rep (Home-Based) Job at IQVIA

 ...Patient Support Medical Claims Processing Representative Remote Role - Location (Open to Remote US) As the only global provider...  ...to announce that currently we are looking for a 100% remote (work from home-WFH) contact Patient Support Medical Claims Processing... 

City of Lake Charles

Recreation Summer Worker Job at City of Lake Charles

 ...Job Title: Recreation Summer Worker We are seeking Recreation Summer Workers to join our team for the upcoming summer season. This role provides a fantastic opportunity to engage with community members, lead recreational camp activities, and gain valuable experience... 

CRH

Ground/Maintenance Person Job at CRH

 ...aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama. Position Overview The Plant Maintenance position will be responsible for daily maintenance and repair of the plant as well as other miscellaneous work that needs to be...