Job Description

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

PAY: $22-25/hour

Elwyn seeks a Quality Improvement (QI) Specialist to conduct internal evaluations of services to ensure quality care which fulfills all regulatory, funding agency and internal standards. Perform assessments of all services and make recommendations for improvement in all aspects of service delivery. Develop and implement policies for assuring compliance with all fire, health, safety and security regulations. Participate in on call responsibilities.

DUTIES AND RESPONSIBILITIES:

• Conduct internal evaluations as part of the Supports for Living (SFL) Continuous Quality Improvement (CQI) program.
• Oversee implementation of plans of correction as assigned
• Self-initiate Quality Improvement (QI) and Quality Assurance projects to aid in Elwyn's on-going commitment to the delivery of exceptional services
• Participate in the development of policies and procedures, utilization management, facility safety and fire safety
• Attend committees and sub-committees as assigned
• Report Quality Improvement needs to the Director of QI
• Anticipate future needs or problem areas and suggest effective action
• Conduct reviews/audits of program plans and related documents for compliance with professional quality and regulatory standards
• Conduct chart audits
• Conduct interviews with individuals supported, their families, staff members, advocates, etc. to verify quality services are being delivered
• Evaluate all aspects of programming and ensure all policies and procedures are followed and enforced
• Provide in-service trainings for all SFL staff to support compliance, program development and thorough understanding of all regulations
• Act as a resource to program staff for all questions regarding forms, policies, and protocols in regards to the annual program plan writing, implementation, revision, and training
• Maintain a current file of all regulatory standards and updates
• Maintain a current manual for Program Specialists and Qualified Intellectual Disabilities Professionals
• Maintain records of all compliance documentation and survey results per policy
• Assist in preparing for surveys and hosting survey teams
• Review, update and maintain a current file of all QI tools used as part of the CQI, including but not limited to tools for chart audit, medication audit, physical site audit, finance audit, meal observations, data audits
• Maintain up to date knowledge of all regulations through participation in external training offerings and review of regulatory body communications, communicate changes to the program, and keep all programming policies and procedures current
• Evaluate services to determine their meeting of customer needs
• Obtain and maintain current Certified Investigator training and credentialing
• Complete investigations of incidents as assigned
• Enter data concerning incidents into current incident management systems and retrieve information as needed
• Complete Peer Reviews of investigations
• Coordinate incident management as assigned
• Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS :

• Bachelor degree in related field preferred
• Demonstrated ability to work effectively as part of a team and in leading a team through a quality improvement process
• Must have highly developed organizational skills
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; report-writer experience preferred
• Obtain and maintain Pennsylvania Certified Investigator certification
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

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