Remote Data Entry Clerk - Entry Level Job at Sterling Consulting Solutions, Inc., Los Angeles, CA

WUlpRk1xbXhBNFNmb1dmaGxmL1BtLzBHamc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Los Angeles, CA

Job Description

Job Title: Remote Data Entry Clerk - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Remote job, Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

City of Lake Charles

Recreation Summer Worker Job at City of Lake Charles

 ...Job Title: Recreation Summer Worker We are seeking Recreation Summer Workers to join our team for the upcoming summer season. This role provides a fantastic opportunity to engage with community members, lead recreational camp activities, and gain valuable experience... 

KBR

Associate Aerospace Engineer Job at KBR

 ...Title: Associate Aerospace Engineer Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS) division delivers mission engineering solutions for critical U.S. Army programs, specializing in aviation and ground systems, integrated air and missile defense... 

Sanford Health

LPN - PRN - LTC Job at Sanford Health

 ...Department Details Join our team as a PRN LPN! - $28+ per hour, depending on...  ...in establishing and maintaining effective working relationships with resident, health care...  ...time off package to maintain a healthy home-work balance. For more information about Total... 

Gpac

Immigration Removal Defense Attorney Job at Gpac

 ...engaging, and built for traction: Now Hiring: Removal Defense Attorney | Bilingual (Spanish) | Texas Experience: 2-10 Years |...  .... We're seeking a Removal Defense Attorney passionate about immigration law and ready to join a collaborative team that values growth,... 

Lensa

Home Office Rotational Development Program Job at Lensa

 ...the firm is committed to helping more people achieve financially what is most important to them. Team Overview The Rotational Development Program (RDP) provides a combination of rotational assignments, mentoring, and coaching to build a broad range of experience...