Job Description

Job Description

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a  Fraud Risk Business Analyst - Vice President in the Consumer & Business Banking (CBB) Risk Management group you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. Fraud Risk Product is on a journey to centralize key cross functional and cross channel data, with a vision of shared central services and intelligence to identify fraud faster and stay one step ahead of the bad actors. You'll shape the technology solutions that drive our strategic fraud risk initiatives. Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience.  

Job responsibilities:

• Collaborate with Fraud Risk product owners, data scientists, and strategists to develop customer-focused solutions and serve as a subject matter expert.
• Manage interdependencies between product releases and delivery teams for seamless end-to-end delivery.
• Design and enhance software systems and applications in collaboration with stakeholders and technology partners.
• Lead JAD (Joint Application Development) sessions to guide solution design and define web services API contracts, developing requirement artifacts and test scenarios.
• Gather and analyze precise functional and technical requirements, ensuring clear acceptance criteria.
• Collaborate with product owners and scrum teams to create JIRA Epics and user stories.
• Convert business requirements into detailed functional specifications and data mapping documents.
• Develop ‘as is’ and ‘to be’ workflows, identify gaps, and create technical stories.
• Act as the liaison between Business, Architecture, Development, and Testing teams, defining API specifications.
• Utilize tools like Confluence, JIRA, and Visio, and demonstrate strong SQL querying and analysis skills.

Required qualifications, capabilities and skills:

• Bachelor’s degree in engineering, computer science, technology, or related field, or equivalent experience.
• Over 8 years of experience, with 5+ years in financial or banking services.
• Strong expertise in service-oriented design and technology, including REST APIs and micro services.
• Proficient with project tracking tools like Confluence, JIRA, and Visio.
• Excellent communication, interpersonal, and analytical skills.
• Ability to clearly communicate concepts to diverse audiences.
• Skilled in translating strategic goals between business lines and development teams.
• Self-starter with strong problem-solving skills, managing projects from start to finish.
• Capable of handling multiple projects and managing conflicting deadlines.
• Excellent organizational, time management, and listening skills.

Preferred qualifications, capabilities and skills:

• An advanced degree is a plus.
• Experience with fraud risk and check products is a plus 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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