Salesforce Administrator Job at eRAD, Greenville, SC

WW82Qk5xNjJBSXFZclcvcW52dkVtUGdMaHc9PQ==
  • eRAD
  • Greenville, SC

Job Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Salesforce Administrator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

 

You Will:

  • Creating and managing user accounts, assigning profiles and roles, managing security settings, and ensuring proper access levels. 
  • Customizing Salesforce by creating custom fields, page layouts, record types, workflows, validation rules, and reports to align with business processes. 
  • Maintaining data quality by identifying and resolving duplicates, importing and exporting data, and implementing data cleansing procedures. 
  • Designing and implementing workflows, process builders, and flows to automate repetitive tasks and streamline business processes. 
  • Creating dashboards and reports to provide insights into key performance indicators and business trends. 
  • Providing user training on Salesforce features and functionality, troubleshooting issues, and answering user questions. 
  • Monitoring system health, performing updates and upgrades and managing data backups. 
  • Gathering business requirements, collaborating with different departments to understand their needs, and translating them into Salesforce configurations. 
  • Keeping up-to-date with the latest Salesforce features, updates, and best practices. 

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

  • Strong understanding of Salesforce platform functionalities and capabilities
  • Excellent analytical and problem-solving skills
  • Ability to translate business needs into technical solutions
  • Attention to detail and data accuracy
  • Strong communication and interpersonal skills to work with different stakeholders
  • Basic understanding of data management practices
  • Ability to create documentation and training materials 
  • 2+ years of experience with Salesforce administration or support 
  • Experience with Salesforce Sales Cloud and Service Cloud 
  • Understanding of Salesforce security models and data management 
  • Basic understanding of API integrations and data migration concepts 
  • Familiarity with Agile methodologies 
  • Experience with ticketing systems and IT service management 
  • Excellent communication skills in English, both written and verbal 
  • Customer-service oriented mindset 
  • Ability to work independently and as part of a team 
  • Professional certifications related to PACS or healthcare information systems preferred
  • Prior experience working in a hospital or clinical environment preferred

We Offer:

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.
Pay Range: USD $130,000.00 - USD $145,000.00 /Yr.

Job Tags

Full time, Immediate start,

Similar Jobs

KBR

Associate Aerospace Engineer Job at KBR

 ...Title: Associate Aerospace Engineer Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS) division delivers mission engineering solutions for critical U.S. Army programs, specializing in aviation and ground systems, integrated air and missile defense... 

Palm Bay Ford

Accounts Payable / Accounts Receivable Clerk Job at Palm Bay Ford

 ...and is able to multi-task.Posting daily,weekly and monthly invoices and keeping them paid in a timely manner.Collecting payment and posting to accounts receivable accounts. Sending out statements.Full job description with interview.Pay is based on knowledge.

The JMOD Group

Dedicated CDL-A Truck Driver - Local Job at The JMOD Group

 ...Details ~ Drivers on this account should be home daily ~$1100-1200 Weekly Pay Average ~ This account runs night shifts...  ...Drivers must be able to pass DOT drug test There is no CDL-A driving experience needed Benefits: ~ Competitive weekly pay and... 

Care Options for Kids

Hybrid - Board Certified Behavioral Analyst (BCBA) - Up to $8,000 Sign-On Bonus Job at Care Options for Kids

 ...Were seeking a Board Certified Behavioral Analyst looking for an opportunity to gain hands-on experience in a unique setting. This is an...  ...Full-Time - Hybrid Qualifications :~ Graduate from a BCBA program~ Current license as a Board Certified Behavior Analyst... 

Schowalter Villa

Grounds Maintenance Team Leader Job at Schowalter Villa

 ...Schowalter Villa is looking for a full-time Grounds Maintenance Team Leader to join our team! The typical hours for this position are Monday through Friday, 7:30am - 4:00pm. Position Overview: The Grounds Maintenance Team Leader will be responsible for coordinating...