Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a Great Fraud & Risk Analyst do at Fiserv?

You will act as the day-to-day primary point of contact for our merchant’s engagement with fraud and payment threats. You’ll analyze complex data sets to detect and mitigate known and emerging card fraud trends, along with maintaining up-to-date knowledge of evolving risks to ensure optimal fraud prevention. In addition, you will coordinate the creation and implementation of card fraud and risk prevention strategies and processes based on current and historical fraud data and event analysis, to decline suspicious and fraudulent transactions, while minimizing impact on legitimate spend.

What you will do:

• Work with merchants on understanding the overall payments landscape including ways to protect and remediate fraud and risk issues.
• Collaborate/partner with internal and third-party stakeholders on the development, improvement, and implementation of risk management programs that protect merchants and promote efforts to mitigate fraud risk
• Collaborate with stakeholders and business partners to lead and promote efforts to mitigate fraud risk.
• Interpret trend analytics based on a broad variety of data sources to identify and implement solutions to reduce fraud exposure.
• Develop, implement, and improve comprehensive fraud detection strategies and authorization decision rules that balance fraud loss with client experience.
• Monitor real time queues and identify high risk transactions within the ecommerce platform.

What you need to have:

• Bachelor's degree
• 3+ years of Client Management experience
• 3+ Banking / Ecommerce Fraud experience
• Fluency in Microsoft Excel and Word

What would be great to have:

• Bachelor's degree

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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