Job Description
Employee Applicant Privacy Notice
Who we are: Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.
Join us to invest in yourself, your career, and the financial world. The Role SoFi’s Risk Management team has responsibility for ensuring growth in lending and other member related activities are consistent with the company’s risk appetite. The team holistically manages enterprise, credit, deposit products, fraud prevention, portfolio management, infrastructure, and business operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, acts as a multi-layered second line of defense in oversight of business operations, and works to ensure risk policies enable a member-first experience.
What you’ll do: The Staff Fraud Analyst, Risk Data will help SoFi develop better data driven fraud decisioning and performance management infrastructure by taking the responsibilities in the areas of:
- Data and Database Management:
- Aggregate and synthesize data sets from multiple data sources
- Define and integrate all type of data needs ( raw data, features and so on) for Member Security
- Metrics Infrastructure Development:
- Define and develop metrics infrastructure to forecast, monitor and evaluate holistic performance of fraud risk management at all levels
- Work with cross-functional teams to get the alignment of metrics, data trends and their insights
- Work with business teams, operations, and product teams to improve overall fraud risk management performance by providing loss forecasting, performance metrics, business impact analysis and fraud trend insights.
- Develop metrics dashboard( both data and visualized formats) based on both regular and ad hoc basis.
- Loss Forecasting Models: Build loss forecasting models to make sure both proactive and reactive loss controls are effective. Know how to iteratively improve models.
- Goals and Benchmark Setups: Support to set up performance goals and benchmarks for managing member security
- Business Insights Analysis and Communication:
- Work with Risk Strategy, Product and Operations to consolidate business insights for metrics changes
- Provide deep analysis on metrics changes and actionable improvements for Risk Product, Process and Policy
- Communicate metrics, dashboards and insights with different levels of stakeholders on a regular basis.
What you’ll need: - Bachelor or advanced degree in Statistics, Business Analytics, Math or Economics.
- Very strong data technical skills on databases, Excel/SQL/Python and data dashboard tools.
- Able to use different types of data to define business needs
- Highly motivated to drive change, eager to learn and create new things from scratch and able to work collaboratively in a complex and fluid environment.
- Experience of developing business or risk loss forecasting models.
- Experience of developing analysis structure using different data sources and analytical methods to meet business needs.
- Capability of defining and building business metrics and dashboard infrastructures and know how to automate the manual process to improve efficiency.
- Able to connect the dots between data and businesses to provide meaningful insights and actionable enhancements.
- Knows how to troubleshoot data and metrics gaps and be innovative to solve both technical and business problems
- Very strong communication skills by connecting the dots with the big picture with data and facts to support the story.
Compensation And Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Job Tags
Remote job, Full time,