Job Description

Job Summary

We're seeking a Technical Project Manager to drive our technology projects from conceptualization to implementation. The chosen candidate will be initially focused on multiple LED video wall installations with a major retailer to include prototyping, production, installation, and after-care support.

Technology is a broad field and the Outform technology team relies upon a lot of different technologies in its retail executions. Candidates aren’t expected to know everything, but must have a broad interest in technology and be willing to get hands dirty, dive in, and figure things out.

Responsibilities

• Technical Leadership & Oversight:
  • Spearhead diverse technical initiatives, meticulously overseeing every technical detail to ensure delivery within stipulated timelines and budget constraints.
  • Engage proactively with the project teams to assess feasibility, delineate scope, and ascertain resource needs.
  • Steer intricate technology development ventures encompassing the integration of physical fixtures and technology solutions.
  • Forge strong partnerships with engineers, designers, and manufacturers, guaranteeing that all displays meet our exacting technical and quality benchmarks
  • Define project technology needs and develop technology BOMs for sourcing and estimating teams
• Project Management:
  • Main point of customer contact for all technical project activity.
  • Oversee multiple projects, ensuring timely delivery, scope management, and budget adherence.
  • Maintain relevant technical documentation to include wiring diagrams, digital dielines, and technical BOMs. Assist with development of instruction sheets and support team troubleshooting documentation.
  • Organize and lead project status meetings and key stakeholder updates.
• Hands-On Technical Approach:
  • Willingness to spend time working with technology solutions to determine both suitability for retail deployments as well preparation for client presentations and tradeshows
  • Prepare technology prototypes and quick-turn technology demos for pre-sale client meetings and reviews
  • As a specific technology expert, serve as a tier two resource and assist troubleshooting efforts when needed.
  • Work with technology partners in scoping, evaluating, and developing technology solutions for clients.
• Team Collaboration:
  • Serve as the main point of contact for internal and external project stakeholders.
  • Cultivate a culture of open communication, fostering idea sharing and problem-solving across multidisciplinary teams.
  • Ensure clear channels of communication between technical and non-technical team members, bridging any gaps in understanding.

Qualifications

• Proven experience in project management, ideally in a technology-driven company.
• Strong background in both software and hardware product/project management.
• Technical acumen to understand and effectively communicate complex technical concepts.
• Prior experience in LED wall and retail technology is highly desirable.
• Excellent leadership and communication skills to foster collaboration and drive results across cross-functional teams.
• Hands-on technical approach
• Exceptional problem-solving skills with a strategic mindset.

Physical Requirements

• Position is based out of our Chicago, IL office.
• Team is spread out geographically across multiple time zones. Must be able to participate in weekly calls with technical and production teams in China.
• Ability to travel is essential. 30% travel to client offices, Outform offices (Union City, CA and Miami, FL), and client retail locations. International travel (China production facilities) also possible.
• This is a dynamic position that requires a candidate with a can-do attitude that thrives in a fast-paced work environment.

Successful candidates in the past have been technology enthusiasts. Have you built your own PC or dabbled in software coding? Do you know the difference between an HDMI and a DP cable? Have you done any video editing or set up a wireless network in your house? Does wiring up an LED wall, upgrading firmware on a media player, or building an interactive touchscreen experience sound like a good time? If so, we’d love to hear from you!

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