Technical Writer Job at Siri InfoSolutions Inc, Austin, TX

WVl5UE1hMnpCNHFScEdibm1QWEpsZkFJaXc9PQ==
  • Siri InfoSolutions Inc
  • Austin, TX

Job Description

Title: Technical Writer

Location: Austin TX (Day 1 Onsite)

Job Description

We are seeking a Technical Writer to join our Information Development team. Our technical writers create clientfacing documents that help customers set up and use our products and services.

Successful candidates will thrive in a fastmoving environment while demonstrating flexibility selfmotivation and a willingness to contribute to a dynamic team. Strong interpersonal and writing are required. In addition to these skills you will be expected to develop an expertise with our authoring and publishing tools.

Essential Duties and Responsibilities

Understand and adhere to department style and process guidelines.

Understand product development methodologies in an Agile environment.

Foster and maintain positive working relationships with other team members and key stakeholders.

Research and document new and updated features for Visa Risk Manager and the Compromised Account Management System products.

Improve existing documentation.

Attend project meetings create schedules and report progress on a regular basis

Collaborate with developers designers product managers and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience.

Minimum Qualifications:

A bachelors degree

Preferred Qualifications:

1 to 2 years writing a publishing environment

Ability to work in a fastpaced team environment

Knowledge of eCommerce applications or the payments industry

Basic understanding of APIs and XML is preferred.

Familiarity with technical writing tools such as MadCap Flare Oxygen XML or similar.

Experience with version control systems like Git.

Experience with DITA documentation and XML documentation tools.

Job Tags

Similar Jobs

Foundever

Customer Service Associate - Healthcare (Orem, Utah, US) Job at Foundever

 ...Customer Service Associate - Healthcare (Orem, Utah, US) A fantastic opportunity Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Job Overview As a Customer Service Representative, you'll support a well-known... 

Huntington Bancshares, Inc.

Investment Banking Associate — TMT & FinTech Job at Huntington Bancshares, Inc.

 ...A leading investment banking firm in Boston seeks an Associate to work closely with senior team members. This role involves analyzing companies, building financial models, drafting proposal materials, and managing due diligence. Ideal candidates have 2-4 years of investment... 

City of Lake Charles

Recreation Summer Worker Job at City of Lake Charles

 ...Job Title: Recreation Summer Worker We are seeking Recreation Summer Workers to join our team for the upcoming summer season. This role provides a fantastic opportunity to engage with community members, lead recreational camp activities, and gain valuable experience... 

Sanford Health

LPN - PRN - LTC Job at Sanford Health

 ...Department Details Join our team as a PRN LPN! - $28+ per hour, depending on...  ...in establishing and maintaining effective working relationships with resident, health care...  ...time off package to maintain a healthy home-work balance. For more information about Total... 

The JMOD Group

Dedicated CDL-A Truck Driver - Local Job at The JMOD Group

 ...Details ~ Drivers on this account should be home daily ~$1100-1200 Weekly Pay Average ~ This account runs night shifts...  ...Drivers must be able to pass DOT drug test There is no CDL-A driving experience needed Benefits: ~ Competitive weekly pay and...