Position Summary
The Sales Training Specialist III (temporary role) will support the Clinical Next-Generation Sequencing Division (CSD) within the Global Learning and Development team. In this position, you will be responsible for administering and maintaining the Docebo Learning Management System (LMS), managing training analytics, and overseeing SharePoint content and organization.
You will work in close partnership with Marketing, Sales Leadership, and Product Management to deliver innovative, high-quality product and sales training programs. These programs drive consistency, proficiency, and productivity across the global commercial organization.
This role requires a self-starter with strong project management experience, the ability to thrive in fluid and dynamic environments, and a keen eye for detail in content creation and delivery.
Key Responsibilities
Training Content Administration & Delivery
Administer, facilitate, and deliver product and sales training programs for the global commercial organization.
Manage Docebo LMS content publishing, user enrollment, and completion tracking across multiple regions.
Generate and analyze LMS reports and metrics to evaluate training program effectiveness and recommend improvements.
Maintain training schedules and ensure timely delivery and communication of content across stakeholder groups.
Support onboarding and continued learning initiatives aligned with the global commercial training strategy.
Design & Development
Develop and maintain engaging eLearning modules, videos, and performance support materials using tools such as Articulate Storyline, Camtasia, and similar software.
Adapt global learning content for regional audiences, ensuring materials align with local business needs and global frameworks.
Translate complex product information into clear, sales-relevant learning content focusing on value proposition, messaging, and objection handling.
Create assessments and learning evaluations to measure knowledge proficiency and application.
Incorporate approved sales methodologies and best practices to maintain consistency in learning approach and design.
Minimum Requirements / Qualifications
3 5 years of experience in learning and development, commercial training, or instructional design (Life Sciences, Pharmaceutical, Biotechnology, or Diagnostics industry experience preferred).
Proven experience in LMS management;
Docebo proficiency required ( need to have been an Admin for the system) Power Admin access required; Super Admin preferred.
Documented Experience working Cross-functionally.
Experience designing and developing training content for eLearning and instructor-led delivery.
Strong project management skills, with the ability to manage multiple deliverables in a fast-paced, dynamic environment.
Excellent communication, facilitation, and stakeholder management skills.
Passion for learning, development, and continuous improvement.
Experience with sales enablement methodologies a plus.
Ability to work effectively in a global, matrixed organization.
Ability to travel if necessary
Degree/Certifications:
Bachelor's degree required.
Preferred Docebo Admin Certification
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