Job Description

Wine.com is seeking an Operations Manager to assist the General Manager with running efficient logistic center operational activities and successful execution of the daily, monthly, quarterly and annual operating plan of our Westbury, NY fulfilment center. The Operations Manager will also ensure conformance to established policies and procedures, oversee staffing, and direct participation in all logistic center functions, including purchasing, receiving, inventory management, order picking, packing and shipping, and other logistics center operations.

Responsibilities

• Manage inventory accuracy by monitoring daily warehouse activities, cycle counts, and deliveries.
• Research inventory discrepancies utilizing shipping documents and the WMS program.
• Assist GM with controlling the physical condition of the warehouse and delivery equipment, facilities, grounds, etc.
• Participate in the recruiting, training, and daily management of the logistic center staff. Ensure optimum staffing levels are maintained.
• Assist by providing leadership, establishing clear expectations, and demonstrating high work practices and productivity standards.
• Identify, correct, and minimize common shipping problems.
• Use reports to monitor the order fulfillment process actively, ensuring accurate picking, packing, and shipping of all customer orders.
• Evaluate individual team member performance by monitoring UPH.
• Coordinate inbound and outbound transportation.
• Foster a work environment that maximizes employee involvement, morale, and engagement.
• Maintain a high standard of organization and cleanliness of the warehouse.
• Perform all tasks and duties that affect all aspects of the logistic center function.
• Other duties as assigned.

Qualifications

• Minimum five years of warehouse/logistic center management, supply chain management or related field
• Strong inventory management skills.
• In-depth knowledge of warehouse /logistic center functions and practices, with a demonstrated ability to manage effectively in a fast-paced environment.
• Proficient with the Microsoft Office Suite.
• Must be able to read and write in English, Spanish a plus.
• Ability to safely operate powered material handling equipment.
• Strong interpersonal skills with ability to build successful internal and external partnerships.
• Physical ability to lift and carry 40 pounds and stand/walk for 8 hours or more daily.
• Must be available to work extended hours, days, and weekends if necessary.
• Enjoy being part of a small team in a busy logistics center environment.

Wine.com is the leading online wine retailer. Our mission is to promote the wine lifestyle through innovation by providing customers with selection, guidance, convenience, and value not standard in stores. Located between California’s wine country and Silicon Valley, we’re passionate about using technology to offer the world of wine at your fingertips. Unique in its industry, Wine.com owns a proprietary network of wine fulfillment centers that deliver in one or two days to most of the country. For more information, visit our website at

Wine.com is committed to providing an environment of mutual respect and equal opportunity employment to all.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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